Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

There was a paperwork mix up at our Agent's, so by the time Berwick Pest Control got the go ahead, the European Wasp nest - inside the bedroom wall - seemed to have doubled in size. Matt was great to speak to on the phone, and even though it was after 2pm on a Friday, assured us that he would be there at 1pm on Saturday. He was early! Matt was very reassuring, lovely to speak with, and extremely thorough. He even told us that he would return if there was *any* sign of life after the first 24 hours. But, given how careful he was to 'spray' every possible exit, it wasn't necessary. I would have no hesitation in recommending him personally, or (godforbid) calling him again should we need a pest controller. ~ Shell
We recently got horrible ants issue that i found hundreds of ants in my toilet over the weekend so i rang Berwick pest control on Monday to book the service. Brendan was such a lovely guy, very punctual, arrived 10 mins early and waited quietly outside. I asked hundreds of questions regards the ants & spiders issues as they are the major concerns. Brendan was very professional, answered all of my questions patiently and gave me some gel to attract ants & demolish the nest in case they come back again. He inspected the whole house thoughtfully and advised me some useful tips to keep the ants away. I’m very happy with Brendan’s service he’s a legend. Sophie ~ Sophie S
An absolutely amazing Company to deal with. From the first friendly phonecall to the same day service - I was very impressed. Joe and Ellie arrived and explained everything to me as to what they would be doing and walked me around my house to show me where rodents could be getting in. Joe discovered two dead mice in the roof, bagged them up and took them away to dispose of them. He then lay bait to hopefully deter any more “visitors”! I can highly recommend this Company for great service, friendly team members and value for money. ~ Robyn A
We always use Berwick Pest Control and have done for several years. After being overcharged by another company some time ago we gave this company a try and havent looked back since, their price is great value. We have had a variety of interactions with different staff and the result is always consistent. No headaches, no issues - just solutions provided with due diligence and respect. The staff are extremely knowledgeable and go the extra mile every time. Thanks for the prompt service, really appreciate it 👍 ~ Chris L
Absolutely amazing to deal with! Their customer service is always a pleasure to deal with. Appointments are prompt and always show up on time as promised. The guys are very knowledgeable and take their time to explain what they are doing and educate me on how I can take action to minimise pests returning. They never try to upsell me things I don't need and fees are very reasonable. I would highly recommend the team at Berwick Pest control. ~ sasha l
Great experience from start to finish. Berwick pest control was easy to deal with and booking the service was simple. Izaac arrived on time, was very friendly, and clearly knowledgeable about the product used. He took the time to answer all of my questions, particularly around pet safety, which I really appreciated. The job was completed in a timely manner and the service was well priced. Would happily use them again and recommend to others. ~ Lauryn H
Dylan attended our place on Saturday and explained the whole process for having our house sprayed inside and out for spiders and creey crawlies. Very professional and answered all of out questions. Dylan did a great job and we could see the aftermath of dead insects immediately once we returned home. We felt very comfortable in leaving Dylan at our place while we went out for a few hours. Great service and affordable for peace of mind. ~ Chris M
Thank you Berwick Pest Control for attending and address our rodent issue. All of their staff from reception to onsite inspector (Steve) were extremely friendly, knowledgeable and genuinely caring in addressing the issues at hand. Recommendations were also provided to prevent future issues which was greatly appreciated. Price was fair to the quality and service provided. Highly recommended to address your insect and/or rodent issues. ~ Ernst S
I would highly recommend Berwick Pest Control to anyone. Their staff are fantastic and so knowledgeable. Joe, the young man who came to assist us, was a pleasure to deal with. On completion of the job his parting words were “don’t hesitate to call us with any questions whatsoever - our knowledge is free”. I thought that was brilliant customer service. ~ Clinton S
Had ant issue last week. Called BPC and though last minute, office managed to get Steve out within 2 hours. He explained and told us what would be done and assured us he would be back if the ants come back. Steve was patient and gave us time to pack and leave the house so he could do his job. Helped us locked up after he finished. Very knowledgable pest control chap. Thanks. ~ 樱木花
Highly recommend Lachie from Berwick Pest Control, he is such a delight, I just had him here to check the house and just wanted to say how happy I was with his service, he was quick and quiet lol, very professional, with great explanations on what to expect and do in a certain scenario with the baits he installed. Thank you again, and fingers crossed 🤞 I won't need you again. 😁 ~ Cecilia W
Extremely happy with the service, starting from prompt replies during enquiry stages to accommodating our request while scheduling- thanks Juli. We are also very happy with Godwin who carried out the service, very professional,diligent and humble with the service carried out. Very happy with the overall experience. once again thank you for your service ~ amber C
BPC cleaned up an emergency wasp infestation at our home at short notice - they arrived punctually within hours of our call. Dylan was extremely friendly and did an excellent job while also providing useful information about wasps and preventing future pest infestations. The price was also very reasonable. Overall I cannot fault the service we received. ~ Jonelle L
I highly recommend all the team at Berwick Pest Control! All the staff are super friendly, knowledgeable and take the time to actually listen to me and my concerns! I get our house sprayed every year as we hate spiders, and every year they come ask questions, explain things and achieve a spider free house!! Great service! Extremely great price! Very happy! ~ T S
I had an amazing experience with Berwick Pest Control. I called them after using another pest control company twice. The gentleman on the phone was very informative and took time to understand my problems and concerns. Dylon came next morning and he did very thorough inspection. He explained to me the complete process and answered all my questions. Great Service, HIGHLY RECOMMENDED!!! ~ WA P
Berwick Pest Control has been a delightful experience. We had mice and they were eradicated. While they were here, we also treated insects and spiders. From beginning to end, Berwick Pest Control were great with communcation and workmanship. The price was great compared to competitors also. Highly recommended! ~ Melbourne S
Very efficient and accommodating, we had to desperately get rid of dead rodent and they accommodated us in a couple of hours even after they had no availability. We went ahead and also got them to do the rodent and insect spray through out the house which was also completed in a timely manner. Highly recommend ~ Riyaz G
Highly recommend Berwick pest control they done a fantastic job! Had them out for a Spider and bug spray and removal of birds nest .. wow not a normal birds nest so we discovered .. called them out to then do pest check n baits in roof and they were out the same day! Fantastic! Isaac and Joe were both a pleasure to deal with . 10/10 ~ Casey
To my horror , yesterday I discovered mouse droppings in a cupboard after hearing some strange noises . We contacted Cranbourne / Berwick Pest Control & today Joe came to the rescue . He was amazing … explained all we needed to know & attended to the issue promptly & professionally . Great work & highly recommended . Thanks Joe ! ~ ann h
Joe visited my work site this morning. I was certainly impressed by this young man's conduct. He demonstrated exceptional manners and attentiveness throughout our interaction. Not only did he clearly articulate each step of the process, but he did so with remarkable professionalism and care. Keep up the good work Joe! ~ Lisa K
Joe came out today to help with our rat issue. What an amazing young man. Such respect and care was shown for me. He not only explained everything he was doing but did it so professionally! You are very lucky to have such a responsible staff member! Keep up the good work Joe, you can do anything with your attitude. ~ Katie B
We had a Wasp hive treated and terminated today between xmas and Nye. Called Berwick Pest Control this morn and job was complete before 12.00 by Dylan. Very prompt, friendly and professional service. Priced with in the ball park. Thank you guys very much appreciated as we have young children. Cheers Matty ~ Matty O
I was recommended by a friend to use Darrin and the team at Berwick Pest control. All I can say is Darrin and the team have been nothing but amazing. Always been able to answer questions and clear up some issues. Very quick response times also. Will be using you for all my future builds. Thanks Guys. ~ Mr B
Brett from Berwick Pest Control is great! He is patient, responsible, knowledgeable and with sense of humor :) He took shoes off before came in, he inspected everywhere carefully, explained everything nicely and let me ask questions, plus a very friendly cost, Brett and Berwick Pest Control is highly recommended, thank you! ~ Lele D

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